Quidget is on Stripe, Smarter email Collection for Human handoff, WebChat: Header text color is now customizable

  • Billing: Now runs through Stripe. We’ve switched from Lemonsqueezy to Stripe.
  • Smarter Email Collection for Agent Handoff: When someone asks for human help, they now see a real email input field and built-in email validation helps avoid typos
  • WebChat: Header text color is now customizable, so it fits your brand better and the “Restart” button is gone — less clutter, fewer clicks. A new  ⋯  menu gives quick access to Start a new chat and Talk to a human agent.

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Conversations & WebChat improvements

  • Conversations: Inboxes & Chat Preview Folders got a makeover and also now new messages show up instantly
  • Communication channel (Telegram, WhatsApp, Slack etc.) is now visible in the preview message.
  • WebChat: Open Links in a New/Current Tab Now you decide—links in WebChat open in a new tab by default, but you can switch to current tab in settings.
  • Chat Transcription Email: Reply-To & Subject Reply-To now connects directly to the customer’s email. 
  • Subject line is now dynamic, summarizing the chat topic for better context.

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WebChat redesign, Slack Auto-Start, Billing Updates

  • Web Chat Redesign: Updated Web Chat styling and preview options in settings. 
  • Slack Auto-Start: Bots in Slack now auto-start for improved workflow automation.
  • Billing Updates: Welcome message and feedback questions are no longer considered in Billing.
  • Web Chat Behavior on Share Page: Adjusted logic for opening Web Chat when using Show channels view. Now user don’t need to click in webchat icon twice, the can is opening in one click.
  • Button Tag Update: Changed button tags from <a> to <button> for better accessibility and structure.
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Improvements & Fixes

  • No More Duplicate Messages – Say goodbye to cluttered chat history.
  • Empty Chats Won’t Affect Your Stats – Keep your analytics accurate.
  • Clean Chat Start – Old messages won’t appear when starting a new chat.
  • Appearance Settings Stability – Changes no longer reset AI & automation settings.
  • Onboarding Fix – New bots now correctly transition to step 2.
  • Search Fixes – Finding nodes and training items is now smoother.
  • Flow Navigation Fix – No more “Not Found” errors when switching to the Flow page.
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