- Billing: Now runs through Stripe. We’ve switched from Lemonsqueezy to Stripe.
- Smarter Email Collection for Agent Handoff: When someone asks for human help, they now see a real email input field and built-in email validation helps avoid typos
- WebChat: Header text color is now customizable, so it fits your brand better and the “Restart” button is gone — less clutter, fewer clicks. A new ⋯ menu gives quick access to Start a new chat and Talk to a human agent.
Quidget is on Stripe, Smarter email Collection for Human handoff, WebChat: Header text color is now customizable
Conversations & WebChat improvements
- Conversations: Inboxes & Chat Preview Folders got a makeover and also now new messages show up instantly
- Communication channel (Telegram, WhatsApp, Slack etc.) is now visible in the preview message.
- WebChat: Open Links in a New/Current Tab Now you decide—links in WebChat open in a new tab by default, but you can switch to current tab in settings.
- Chat Transcription Email: Reply-To & Subject Reply-To now connects directly to the customer’s email.
- Subject line is now dynamic, summarizing the chat topic for better context.
WebChat redesign, Slack Auto-Start, Billing Updates
- Web Chat Redesign: Updated Web Chat styling and preview options in settings.
- Slack Auto-Start: Bots in Slack now auto-start for improved workflow automation.
- Billing Updates: Welcome message and feedback questions are no longer considered in Billing.
- Web Chat Behavior on Share Page: Adjusted logic for opening Web Chat when using Show channels view. Now user don’t need to click in webchat icon twice, the can is opening in one click.
- Button Tag Update: Changed button tags from <a> to <button> for better accessibility and structure.
Improvements & Fixes
- No More Duplicate Messages – Say goodbye to cluttered chat history.
- Empty Chats Won’t Affect Your Stats – Keep your analytics accurate.
- Clean Chat Start – Old messages won’t appear when starting a new chat.
- Appearance Settings Stability – Changes no longer reset AI & automation settings.
- Onboarding Fix – New bots now correctly transition to step 2.
- Search Fixes – Finding nodes and training items is now smoother.
- Flow Navigation Fix – No more “Not Found” errors when switching to the Flow page.