Adding Buttons to Messages

Buttons allow users to interact directly with your messages. With buttons, you can direct users to websites, open apps, or start specific actions like making purchases.

How to Add Buttons

Follow these steps to add buttons to your messages:

1. Open the Message node you want to edit.
2. Click the Keyboard icon.
3. Choose the type of button from the available options.
4. Enter the text you want displayed on the button.
5. Click Save

Note: If you use a GO TO button, first create the related nodes.

Button Placement Options You have two ways to position buttons. The button position affects which button types you can use:

Inline: Buttons appear directly below the message text. Reply: Buttons appear under the user's input field, typical in messaging apps like Telegram or Viber.

Selecting button placement does not affect WebChat.

Use different buttons depending on your scenario:

1. Inline:

2. Reply