Enterprise AI
for customer support teams
Handle large support volumes with AI that answers repeat questions, works across
chat and email, and hands control to your team when it matters
Built by SupportYourApp. Trusted by 250+ companies over 15 years.
What’s included in Quidget Enterprise
Dedicated account manager
Direct access to a named contact for setup, guidance, and ongoing support.
Custom integrations
Connect Quidget with your helpdesk, inboxes, knowledge base, and internal tools.
SLA-backed reliability
Clear uptime targets and response commitments for production use.
Priority roadmap input
Enterprise customers influence what
gets built next.
Advanced access controls
SSO, role-based permissions, and
restricted access by team or department.
Higher usage limits
More agents, more data sources, and
higher message volume.
Built for secure support
Quidget is built by SupportYourApp, a global customer support partner trusted by 250+ companies — including Mastercard, Calm, Neil Patel, MacPaw, SignEasy, G2A, and others.
With 15+ years of experience supporting customer-facing teams, Quidget is built to meet strict security, privacy, and compliance requirements — keeping your data protected and under your control.
Your data stays in your control
End-to-end encrypted answers
Fully GDPR, ISO & PCI compliant
Get started with
our enterprise plan
Enter your details, and our team will reach out to
design a custom plan tailored to your needs.
Build AI support your
team can trust
Frequently Asked Questions
Quidget is built for support teams that need control. AI answers repeat questions using your content, while agents can monitor conversations and take over instantly when context or judgment is needed.
Yes. Quidget can handle live chat and email support, and connect with common helpdesk workflows so agents stay in one place.
Your data stays yours. Content is used only to answer questions and is never used to train public models. All data is encrypted in transit and at rest.
When Quidget needs help, it routes the conversation to a live agent through your helpdesk (Zendesk, Freshdesk), email, or Quidget's built-in live chat. Your team gets the full thread, so the customer doesn't have to repeat themselves. No forwarding, no lost messages.
Quidget handles the repetitive questions your team answers every day — product details, pricing, how-to guides, shipping, account setup, and troubleshooting. It's built for the "how do I…?" and "where is my…?" queries that make up 80% of support volume. For anything more complex, it hands the customer to your team automatically.
Yes. You define exactly which topics the AI can handle and which ones must go to a human. You can also review conversations and adjust rules at any time.
The AI flags uncertainty and hands the conversation to a human agent with full context. Nothing risky is left unattended.
It doesn't guess or make things up. If Quidget isn't confident in an answer, it passes the conversation to your team with the full chat history. Your customer never hits a dead end — they get a real person who already knows what was discussed.
Yes. Quidget only answers based on the content you provide — your website, docs, and FAQs. It won't go off-topic or invent information. You can also set custom instructions to guide its tone and behavior.