Private Internal AI Helpdesk
Best Internal AI that
Automates 90% of HR & IT Questions
Pulls answers from your wiki, policies, and SOPs — automatically.
Internal questions slow down HR & IT more
than anything else
The Problem
Employees ask the same questions repeatedly
Teams lose hours digging through Notion pages, and PDFs
Policy changes are missed or misunderstood
No centralized place for accurate, consistent answers
Slack DMs become unmanageable
The Solution
Pulls responses from your wiki, SOPs, policies, and docs
Delivers accurate answers in your company’s voice
Answers employee questions 24/7
Routes unclear cases to HR or IT via Slack handoff
Works 24/7 in 45+ languages
Setup takes 2 minutes (no code)
How Quidget Helps
Answers Questions Instantly
Quidget uses your handbooks, policies, onboarding docs, and SOPs to give employees accurate, consistent answers — any time, on any device.
Knows When to Escalate
If Quidget is unsure, it hands the question off to HR or IT in
Slack with all the context included. No repeated questions.
No confusion.
Works With What You Already Use
IIntegrates with Slack, Google Workspace, Notion, Confluence, and your internal tools — plus email and chat channels when needed.
Your data,
protected by default
Quidget is private by default and built using the highest security standards to keep your company’s internal knowledge and employee data safe. Trusted by 250+ companies over the past 15 years.
Security-First Internal AI for HR & IT Teams
Quidget gives your employees a centralized, always-on helpdesk — answering instantly when confident, and easily handing off to HR/IT when needed.
Your internal operations deserve an upgrade
Start automating internal HR & IT questions today — and give your teams their time back.
Private by default 2-min setup Slack handoff included
Frequently Asked Questions
Quidget pulls answers from your employee handbook, internal wiki, policies, onboarding docs, and SOPs.
Quidget supports 45+ languages for global teams and multilingual staff.
Yes — you can test it using your own handbook or internal knowledge base at no cost.
It doesn't guess or make things up. If Quidget isn't confident in an answer, it passes the conversation to your team with the full chat history. Your customer never hits a dead end — they get a real person who already knows what was discussed.
Yes. Quidget only answers based on the content you provide — your website, docs, and FAQs. It won't go off-topic or invent information. You can also set custom instructions to guide its tone and behavior.
If Quidget isn't confident, it routes the question to HR or IT via Slack with all context attached.
No. Connect your internal tools or upload documents — setup takes minutes.
Yes. When you update your handbook, wiki, or SOPs, you can quickly re-sync or upload new content so Quidget always uses the latest information when answering employee questions.
When Quidget needs help, it routes the conversation to a live agent through your helpdesk (Zendesk, Freshdesk), email, or Quidget's built-in live chat. Your team gets the full thread, so the customer doesn't have to repeat themselves. No forwarding, no lost messages.
Quidget handles the repetitive questions your team answers every day — product details, pricing, how-to guides, shipping, account setup, and troubleshooting. It's built for the "how do I…?" and "where is my…?" queries that make up 80% of support volume. For anything more complex, it hands the customer to your team automatically.