Looking to save time and cut costs for customer support on WhatsApp? AI agents like Quidget can handle up to 80% of routine customer queries, reduce support costs by 90%, and improve response times by 40%. Unlike basic chatbots, AI agents use advanced language models to understand context, manage complex conversations, and provide personalized answers 24/7.
Key Features of Quidget‘s WhatsApp AI Agent:
- No-Code Setup: Get started in minutes without technical expertise.
- Multi-Language Support: Communicate in 45+ languages.
- Knowledge Base Integration: AI learns from your website, FAQs, and documents.
- Human Handoff: Transfers complex cases to your team seamlessly.
- Analytics Dashboard: Track performance and efficiency.
Why AI Agents Outperform Basic Chatbots:
| Feature | AI Agents | Basic Chatbots |
|---|---|---|
| Understanding | Advanced context and nuance comprehension | Relies on keywords and fixed scripts |
| Learning | Continuously improves with machine learning | Requires manual updates |
| Conversations | Handles complex, multi-step interactions | Limited to simple, structured tasks |
| Personalization | Tailored responses using user history | Minimal customization |
Quidget’s solution is affordable (starting at $16/month), integrates with tools like Zendesk, and works across multiple platforms. Start your free trial today to see how it can transform your WhatsApp customer support.
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Quidget’s WhatsApp AI Solution
Quidget brings AI-powered customer support to WhatsApp, leveraging 14 years of expertise from SupportYourApp. Its AI agents can handle up to 80% of routine customer questions automatically, saving businesses time and resources .
Main Features
Quidget simplifies WhatsApp automation with user-friendly features:
| Feature | What It Offers |
|---|---|
| No-Code Setup | Quickly set up your AI agent without needing technical expertise |
| Multi-Language Support | Communicate with customers in more than 45 languages |
| Knowledge Base Integration | AI adapts using your website, FAQs, and uploaded documents |
| Human Handoff | Seamlessly transfers complex issues to your team |
| Analytics Dashboard | Track response times and automation efficiency |
Businesses using Quidget report faster response times (40%), better team productivity (60%), and a notable 90% drop in support costs . These features make it a standout choice compared to other AI tools.
Platform Comparison
Quidget offers more than just a chatbot. Unlike basic solutions that require constant manual updates and operate only during business hours, Quidget’s no-code platform is ready to go in minutes. It supports over 45 languages, learns continuously, operates 24/7, and starts at just $16/month.
"Quidget is an AI-powered support agent that answers up to 80% of common customer questions automatically. It learns from your website, FAQs, and uploaded resources, providing fast, accurate responses 24/7. For more complicated questions, Quidget passes the details to your team to handle."
The platform also integrates with popular tools like Zendesk, Calendly, and various CRM systems, ensuring consistent service across channels while easing the workload on your support team.
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3 Steps to Set Up WhatsApp AI
Here’s how to get Quidget’s AI running on WhatsApp in no time:
1. Sign Up for Quidget
Getting started with Quidget is simple:
- Go to the Quidget sign-up page and click "Start Free Trial" (no credit card required).
- Fill in your business details, verify your email, and agree to the Terms and Privacy Policy.
- Once signed up, access the AI builder to start customizing your virtual agent.
2. Link WhatsApp Business
Connect your WhatsApp Business account to Quidget:
- Click "Add New Channel" and select WhatsApp Business.
- Follow the instructions provided to verify and link your account.
3. Add Your Business Info
Equip your AI agent with the right information:
- Upload details like FAQs, product descriptions, service information, and business hours.
- The AI will use this data to handle customer questions, and you can fine-tune its responses based on feedback.
Common Business Applications
24/7 Customer Support
With WhatsApp AI agents, businesses can provide round-the-clock assistance. These agents handle common questions like order tracking, returns, and product details. For more complex issues, they seamlessly transfer customers to human agents .
Booking Management
WhatsApp AI goes beyond answering questions – it can also manage bookings. Here’s what it can do:
- Check availability in real time
- Let customers choose their preferred time slots
- Confirm appointments instantly
- Send automated reminders to reduce no-shows
For example, Maria, a real estate agent in Abu Dhabi, uses WhatsApp AI to organize site visits and handle appointment changes. This frees her up to focus on serious buyer inquiries .
Quick Product Answers
WhatsApp AI is also great for quick, accurate answers about products. It can instantly provide details on pricing, availability, operating hours, locations, shipping, and promotions. By tapping into your product catalog and business data, the AI even offers tailored product recommendations based on previous interactions .
Getting Started
What Quidget’s WhatsApp AI Agent Can Do for You
Quidget’s WhatsApp AI agent is designed to streamline customer support. It cuts down response times by 12% and boosts team efficiency by 18% . The platform takes care of routine inquiries automatically, helping businesses slash support costs by up to 90% . For more complex issues, the AI seamlessly passes the conversation to your team, ensuring a smooth customer experience. And the best part? You can see these results right away.
Try Quidget for Free
Want to see how it works? Quidget offers a free trial with basic features – no credit card required.
| Feature | What It Does |
|---|---|
| Website Integration | Uses your existing content effectively |
| Multi-Channel Support | Works on WhatsApp and other platforms |
| Human Handoff | Passes complex cases to your team |
| Global Reach | Engages customers anywhere in the world |
| Analytics Dashboard | Monitors and evaluates AI performance |
Pricing starts at just $16 per month for the Starter plan, which includes 500 AI responses. For businesses needing more, the Pro plan offers 10,000 responses, API access, and advanced analytics for $79 per month.
With 14 years of experience in customer support, Quidget provides a proven, dependable way to automate customer interactions . Ready to upgrade your WhatsApp support? Start your free trial now.
