TL;DR

• The Support Savings Calculator shows how much money your team wastes on repetitive tickets.
• Automating up to 80% of support requests can save businesses $94K+ annually.
• Quidget plugs into Zendesk, Freshdesk, and Gorgias to deliver 24/7 multilingual replies + sales recovery flows.
• Use the calculator to estimate your savings, then book a 15-min PoC to see Quidget in action.

Maximize Your Budget with a Support Savings Calculator

Running a business with growing customer demands means support is non-negotiable.

But have you ever calculated the hours and dollars lost to repetitive tickets like password resets, “where’s my order?”, or refund requests?

Many teams are shocked to see just how much of their budget gets eaten up by tasks that could be automated in an instant.

Why Automation Matters

Switching to AI-driven support automation, like Quidget, can cut operational costs while speeding up response times. Imagine redirecting those saved hours into complex cases, proactive customer success, or growth initiatives instead of repetitive Level 1 tickets.

A tool that estimates your support efficiency gains can be a game-changer, offering a clear picture of where your resources are going and how much you could save.

For mid-sized companies especially, this insight helps justify investments in automation to skeptical finance teams.

Take Control of Your Support Spend

Don’t let hidden expenses drag your team down.

By quantifying the cost of manual tickets, you empower your company to make smarter choices.

Whether it’s reducing headcount pressure, improving CSAT, or scaling globally without 24/7 staffing, understanding your potential savings is the first step to a leaner, more effective support operation.

FAQs

How accurate are the savings estimates from this calculator?

The estimates are based on industry averages and benchmarks for common repetitive support tasks like password resets, license requests, and “where’s my order?” inquiries. While they’re a solid starting point, they’re still approximations. Factors like your ticket mix or peak seasonality might affect the actual numbers. For a deeper dive tailored to your business, you can opt for a detailed ROI breakdown through our 15-min strategy session.

What kind of support tasks can be automated to save money?

A large portion of Level 1 tickets can be automated with AI: FAQs, shipping updates, password resets, subscription changes, refunds, and multilingual inquiries. Automation doesn’t replace empathy or complex troubleshooting — it frees up your agents to focus on what matters most.

Our calculator assumes up to 80% of repetitive tickets can be handled this way.

Who is this tool best suited for?

This calculator is most valuable for mid-sized businesses (11–500 employees) in e-commerce, SaaS, and high-volume support environments. If you’re processing hundreds or thousands of tickets per month, you’ll see the clearest impact. It’s less relevant for micro-startups or edge-case enterprise support, but it’s still a quick way to benchmark potential savings.