🛍️ Ecommerce & Retail
Your AI ecommerce agent that handles support and drives sales
Quidget helps brands increase ROAS by up to 25%, reduce routine support by up to 80%, and drive more revenue with faster replies and recommendations
Trusted by 100+ brands including:
🔴 The Problem
Questions kill
ecommerce performance
When shoppers do not get clear answers in the moment, they hesitate, leave, or buy the wrong items, and your team gets buried in messages
Unanswered questions block checkout
Customers pause when they are unsure about size, materials, delivery timing, or how returns work
Support load grows every day
“Where is my order?”, “Can I change this?”, and promo questions pile up and leave your team in constant catch‑up mode
Wrong purchases lead to costly returns
Vague product details and unclear policies push customers to order “just in case”, driving refunds, exchanges, and chargebacks
🟢 The Solution
Turn ecommerce questions into confident checkouts
Quidget acts as an AI agent across your store, giving shoppers clear answers and your
team fewer tickets to handle
Conversion Growth
Increase conversion by up to 15% with instant product answers, fit guidance, and smart recommendations that help shoppers buy faster
Support Automation
Resolve 80% of routine tickets automatically, without involving your team in every conversation
Order Expansion
Lift average order value by up 20% through relevant product suggestions and better purchase guidance
Response Speed
Respond up to 90% faster to order, shipping, and return questions across the customer journey.
How Quidget Works
Advanced capabilities
that keep ecommerce support simple
No‑code setup
Launch Quidget in 2 minutes by connecting your store and helpdesk
Human handoff with context
Agents see full conversation history when they step in
Multilingual support
Handle shopper questions in 45+ languages
Conversation analytics
Track resolved questions, deflected tickets, and recurring topics
Training on your content
Quidget learns from your store, FAQs, and policies instead of making things up
Internal and external use
One AI agent for customer support and for helping your team find answers in your docs
Pricing that scales your support and sales
Native Quidget
For teams that want AI support, live chat, and messaging channels in one place
$0.20
/ AI Resolution
Key features Included:
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Website widget
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Live chat
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Conversation inbox
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AI summaries
-
Flows
-
Templates
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2 free seats
-
Channels
Helpdesk Integration
For teams using Zendesk, Freshdesk, Freshchat, or connected support workflows
$0.20
/ AI Resolution
$249
/ Integrations per month
Key features Included:
-
Everything in Native Quidget
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Handoff setup
-
Integration maintenance
-
Helpdesk integrations
Enterprise
For high-volume teams with custom support needs
Custom
pricing
pricing
Key features Included:
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Volume discounts
-
Custom seat pricing
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Custom helpdesk terms
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Tailored onboarding
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Dedicated account manager
