Changelog

The latest news, fixes, and improvements from Quidget.

Friday, April 18, 2025

Improvements

Your Chat Page (formerly “Share”)


 We gave this page a little glow-up:
 • New name and icon in the sidebar
 • Fresh gradient background that matches your brand
 • A clean link-sharing layout with a dropdown menu
 • Web chat only (no more clutter)
 • Mobile-friendly view with a full-screen chat

Why it matters: It’s never been easier (or prettier) to test and show off your AI agent. Whether you’re demoing to teammates or clients — this page feels sleek, focused, and totally share-ready.

Dashboard Stats Upgrade – Escalated to Human


We’ve improved how we track when a chat is handed off from AI to a human. It now includes fallback cases and chats closed by users before agents reply.

Why it matters: You deserve a clear picture of how often your bot needs backup — and why. With this insight, you can tweak your flows and make your AI even smarter over time.

Friday, April 18, 2025

Instant Chat Translation

  • Agents can translate the entire conversation into their own language
  • The current language is always visible at the top of the chat
  • Switch languages with a dropdown or use the quick-access list
  • See original and translated messages side-by-side

Why this is helpful:

You can talk to anyone, no matter where they’re from — without switching tools or slowing down.

Friday, April 18, 2025

Voice-To-Text

Voice-to-Text: Say It Instead Visitors can now use the new mic button to speak instead of type

Why this is helpful:

Great for users on the go, or anyone who finds talking easier than typing.

Thursday, April 17, 2025

Improvements

  • Billing: Now Runs Through Stripe We’ve switched from Lemonsqueezy to Stripe.
  • Smarter Email Collection for Agent Handoff: When someone asks for human help, they now see a real email input field and built-in email validation helps avoid typos
  • WebChat: Header text color is now customizable, so it fits your brand better and the “Restart” button is gone — less clutter, fewer clicks. A new  ⋯  menu gives quick access to Start a new chat and Talk to a human agent.

Thursday, April 17, 2025

Unanswered Questions

New in Your Dashboard: Unanswered Questions. There’s now a section showing questions your AI didn’t handle

Why it matters: 

Spot trends, update your bot’s knowledge, and avoid repeated confusion.

Quidget keeps getting better—
stay tuned for more updates!

Log in to your Quidget dashboard and start optimizing your AI chatbot today!

Go to dashboard