Changelog

The embedded chat now supports a cleaner layout option.

What you can do:

• Place user messages on the right and AI replies on the left
• Keep messages centered and limited in width for a balanced look

Why it matters:

• The chat looks modern and familiar
• Easier to follow the conversation
• A cleaner layout that feels natural

We’ve made popup messages easier to use.

What you can do:

• On mobile: popup messages are hidden (no clutter)
• On tablets: messages always show with a bigger close button
• On desktop: messages show only on hover
• Admins can decide whether to display them at all

Why it matters:

• Smoother mobile experience
• Close button is larger and easier to tap
• You get more control over how popups appear

Managing your knowledge base is now simpler than ever. With the new Folders feature in Training, you can keep your sources neatly organized and easy to access.

What you can do:

• Group documents, articles, URLs, and FAQs into dedicated folders
• Quickly find the right material using search and filters
• Add new sources directly into a chosen folder with just one click
• Keep everything tidy even with hundreds of training sources

Why it matters:

• Organized knowledge base — navigate large amounts of content effortlessly
• Smarter workflows — focus training on exactly the sources you need
• Save time — reduce clutter and locate sources instantly
• Clarity and control — always know where your data lives and how it’s structured

Automate your workflows and connect Quidget with over 6,000+ apps — no coding required.

With the new Zapier Integration, your bot can instantly send data and trigger actions in other tools the moment users interact with it.

What you can do:

• Send every new lead straight to your CRM or Google Sheets
• Alert your team in Slack the moment a high-intent lead appears
• Auto-create Trello or Asana tasks from support requests
• Book events in Calendar right after a bot booking or form submission

Why it matters:

• Respond to leads and customers faster — while they’re still engaged
• Keep sales, support, and marketing perfectly in sync
• Skip the copy-paste grind and focus on closing deals, solving issues, and growing your business

Your bot now speaks your customer’s language — automatically.

With Global Auto Translate, messages and keyboards adapt to the user’s browser or messenger language. No setup needed — just switch it on, and your flow becomes instantly multilingual.

What you can do:

• Greet users in their own language automatically
• Use multiple languages in the same flow
• Fall back to English if the language isn’t supported

Why it matters:

• Makes conversations feel personal and local
• Reduces language barriers for international users
• Improves engagement and understanding