Changelog

• Conversations: Inboxes & Chat Preview Folders got a makeover and also now new messages show up instantly
• Communication channel (Telegram, WhatsApp, Slack etc.) is now visible in the preview message.
• WebChat: Open Links in a New/Current Tab Now you decide—links in WebChat open in a new tab by default, but you can switch to current tab in settings.

• Chat Transcription Email: Reply-To & Subject Reply-To now connects directly to the customer’s email. 
• Subject line is now dynamic, summarizing the chat topic for better context.

Closed chats now get AI-powered summaries and Tags in the Details section. These provide key insights and suggestions for improving your knowledge base or adding FAQs—helping your Quidget bot respond even smarter.

• Web Chat Redesign: Updated Web Chat styling and preview options in settings. 
• Slack Auto-Start: Bots in Slack now auto-start for improved workflow automation.
• Billing Updates: Welcome message and feedback questions are no longer considered in Billing.
• Web Chat Behavior on Share Page: Adjusted logic for opening Web Chat when using Show channels view. Now user don’t need to click in webchat icon twice, the can is opening in one click.
• Button Tag Update: Changed button tags from <a> to <button> for better accessibility and structure.

You abe able to Adjust the Web Chat icon size and add Chat Popup Messages to customize the experience.
System messages now notify when an agent joins or leaves Web Chat.

• No More Duplicate Messages – Say goodbye to cluttered chat history.
• Empty Chats Won’t Affect Your Stats – Keep your analytics accurate.
• Clean Chat Start – Old messages won’t appear when starting a new chat.
• Appearance Settings Stability – Changes no longer reset AI & automation settings.
• Onboarding Fix – New bots now correctly transition to step 2.
• Search Fixes – Finding nodes and training items is now smoother.
• Flow Navigation Fix – No more “Not Found” errors when switching to the Flow page.