

AI in CX: Busting 6 Common Myths
Many AI myths suggest that artificial intelligence is still far from mimicking human creativity and complexity....

HR Chatbots: Enhancing Recruitment and Employee Management
Robots won’t replace human resource management (HRM) professionals and recruiters anytime soon. But HR...

AI in Action: 5 Powerful Features to Boost Your Business
Artificial Intelligence (AI) is no longer a concept from 2001: A Space Odyssey — it’s a transformative...

How To Test Your Rule-Based Chatbot: Useful tips
Knowing how to test chatbot responses is crucial. “Hi there, can you help me reschedule my...

Why are Chatbots Important in CRM?
Every day, whether it’s getting food delivered or asking for a quick FAQ tip, we’re talking to...
