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What’s happening at Quidget
Stories, insights, and advice that will revolutionize your approach to crafting and developing chatbots.
Saturday, March 21, 2026
Bogdan Dzhelmach
How to Improve Support Quality in 2026 Without Growing Your Team
Use AI, a unified knowledge base, and clear escalation rules to cut wait times, improve answer accuracy, and...
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Friday, March 20, 2026
Bogdan Dzhelmach
How to choose an AI support agent instead of a classic chatbot: a 2026 checklist
Practical checklist to choose AI support agents over classic chatbots—focus on context retention, task...
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Thursday, March 19, 2026
Bogdan Dzhelmach
The future of AI support to 2030: trends to prepare for now
Agentic AI, omnichannel systems, and human-AI collaboration will handle most routine support tasks by...
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