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Stories, insights, and advice that will revolutionize your approach to crafting and developing chatbots.
Sunday, May 18, 2025
Bogdan Dzhelmach
Bogdan Dzhelmach

When Should Chatbots Escalate to Human Agents? (With Real Examples)

Explore when chatbots should escalate to human agents to enhance customer satisfaction and avoid frustration in...

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Sunday, May 18, 2025
Bogdan Dzhelmach
Bogdan Dzhelmach

Top AI Support Tools Like Forethought, CX Genie & Quidget (2025 List)

Explore how AI support tools can enhance customer service efficiency and cut costs by automating common queries...

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Friday, May 16, 2025
Bogdan Dzhelmach
Bogdan Dzhelmach

Cheapest Intercom Alternative for Support in 2025 (With AI Included)

Explore affordable AI-powered customer support alternatives to traditional platforms, optimizing efficiency and...

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Thursday, May 15, 2025
Bogdan Dzhelmach
Bogdan Dzhelmach

AI Chatbot with Zendesk Integration: How to Connect & Automate Support

Learn how to integrate AI chatbots with Zendesk to reduce support costs and improve customer satisfaction...

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Wednesday, May 14, 2025
Bogdan Dzhelmach
Bogdan Dzhelmach

GPT-Powered Support Chatbots: How to Use AI for Tier-1 Queries

Learn how GPT-powered chatbots can automate tier-1 customer support tasks, improving efficiency and customer...

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