

What Happens When Your Chatbot Can’t Help? How Smart Escalation Works
Learn how smart escalation bridges the gap between chatbots and human agents, enhancing customer support and...

AI Customer Support for Startups: What You Actually Need (And What You Don’t)
Learn how startups can effectively implement AI customer support tools to enhance efficiency and customer...

Freshchat AI vs Quidget: Best AI Support Tool for Small Teams in 2025?
Explore how two AI support tools differ in features, pricing, and usability for small teams looking to enhance...
