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Stories, insights, and advice that will revolutionize your approach to crafting and developing chatbots.
Monday, March 24, 2025
Bogdan Dzhelmach
Bogdan Dzhelmach

AI Agent & Chatbot Terminology: 150+ Terms You Should Know

Explore the differences between AI agents and chatbots, their functionalities, and key terminology to enhance...

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Sunday, March 23, 2025
Bogdan Dzhelmach
Bogdan Dzhelmach

Professional Words for Customer Service: The Right Phrases for Every Situation

Learn how to enhance customer service interactions with effective language, positive phrases, and actionable...

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Saturday, March 22, 2025
Bogdan Dzhelmach
Bogdan Dzhelmach

AI Chatbot for E-Commerce: Automating Sales & Customer Support

Explore how AI chatbots revolutionize e-commerce by automating customer support, boosting sales, and...

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Friday, March 21, 2025
Bogdan Dzhelmach
Bogdan Dzhelmach

Short Apology Messages to Customers: How to Handle Mistakes Professionally

Learn how to craft effective apology messages to customers, acknowledging mistakes and offering solutions to...

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Thursday, March 20, 2025
Bogdan Dzhelmach
Bogdan Dzhelmach

Customer Service Glossary: 130+ Terms and Definitions You Should Know

Mastering customer service terminology enhances communication, improves satisfaction, and boosts team...

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