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What’s happening at Quidget
Stories, insights, and advice that will revolutionize your approach to crafting and developing chatbots.
Monday, March 23, 2026
Bogdan Dzhelmach
How to Reduce Support Workload in 2026 Without Hurting Customer Experience
Cut ticket volume and speed responses by automating routine tasks, improving self‑service, and centralizing...
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Saturday, March 21, 2026
Bogdan Dzhelmach
How to Improve Support Quality in 2026 Without Growing Your Team
Use AI, a unified knowledge base, and clear escalation rules to cut wait times, improve answer accuracy, and...
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Friday, March 20, 2026
Bogdan Dzhelmach
How to choose an AI support agent instead of a classic chatbot: a 2026 checklist
Practical checklist to choose AI support agents over classic chatbots—focus on context retention, task...
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