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What’s happening at Quidget
Stories, insights, and advice that will revolutionize your approach to crafting and developing chatbots.
Monday, June 8, 2026
Anna Hordiienko
AI Ruined Customer Service? Why Bad Implementations Fail (And How to Get It Right)
Try returning a package lately. Disputing a charge. Modifying a flight. You probably didn’t reach a...
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Friday, June 5, 2026
Anna Hordiienko
The AI Handoff Problem: 5 Triggers for Bot-to-Human Escalation (+ Best Practices)
The Moment That Makes or Breaks AI Support You’ve spent weeks on prompts, RAG pipelines, and testing. You...
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Thursday, May 21, 2026
Anna Hordiienko
Marketing Brings Customers In. Support Brings Them Back.
Paid ads can bring traffic. SEO can bring organic visitors. A good landing page can turn attention into...
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